Job Listing
|
|
| Job ID: 13975491 |
|
| |
| Job Location: |
|
| |
|
|
| |
| How to Apply: | To see employer contact information, log in or register. |
| |
| Job Title: | IT Service Management Platform Owner (New Health Care Company)-R01108389 |
| Work Type: | Work Days: Weekdays, Work Vary: No , Shift: First (Day), Hours Per Week: 40, Work Type: Regular |
| |
| Salary Offered: | Unspecified |
| Benefits: | Unspecified. |
| |
| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | Less than High School Diploma/GED |
| |
| Experience Required: | Unspecified |
| |
| Required Skills: | Please see job description for required skills. |
| Preferred Skills: |
|
| |
| |
| |
|
| Job Description: |
Job Description:IT Service Management Platform Owner (New Health Care Company)3M is establishing two industry-leading companies, creating value through the spin - off of its Health Care business, while 3M will continue to be a global material science leader, focusing our innovation to win in favorable global megatrends and attractive end markets. This new Health Care Company will be a leading global diversified health technology company with:Proven category leadershipExposure to attractive end-marketsInnovation mindset driving improved patient outcomesCollaborative customer relationshipsDeep global regulatory experienceOperational excellence and strong cash flowStrong sales growth and profitability with significant recurring salesWe expect the creation of the two companies will be completed by the end of the first quarter of 2024. We will continue to operate as one global company. This role is positioned to drive the success of the "New Health Care Company".The Impact You'll Make in this RoleAs an IT Service Management/IT Operations Management Solution Platform Owner, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:Working with our managed service partner to ensure ITIL and solution best practices are implemented and proper documentation of solutions is in place for IT Service Management / IT Operations Management tools, including ServiceNow, event management, reporting, and other solutionsWorking collaboratively with the Global Process Leader to establish the governance process for managing changes and driving improvements to Service Management processes and tools.Ensuring all team members follow GxP validation protocols as you lead ITSM/ITOM tool set releasesEnsuring managed service partner keeps platforms current and provides smooth post implementation supportBuilding strong relationships with business stakeholders; manage issues through closureActing as a technical leader and subject matter expert across all aspects of the ITSM/ITOM solutions, including keeping up-to-date on ServiceNow functionality and making recommendations on how new features can be used to enhance business processesWillingness to be on call, providing escalation support for Major IncidentsYour Skills and ExpertiseTo set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:Bachelor's Degree or higher and (7) years of Computer Science, and/or Management Information Systems experienceORHigh School Diploma/GED and (14) years of Computer Science, and/or Management Information Systems experienceANDIn addition to the above requirements, the following are also required:Five (5) years of applications and/or infrastructure experience in a private, public, government or military environmentThree (3) years of experience implementing ServiceNow solutionsAdditional qualifications that could help you succeed even further in this role include:Strong understanding of ServiceNow platform and modules such as ITSM, ITOMExperience governing managed service provider performanceExperience implementing configurable purchased software solutionsServiceNow Certified System Administrator (CSA) certificationComputer system validation (GxP) experienceExperience with IT event management, automation, or monitoring capabilities, such as Splunk, Micro Focus Operations Orchestration (MFOO), and OpsViewITIL/ITSM process management, operational support, or related experienceSkills include excellent interpersonal relations (written/oral communication, networking, and facilitation skills) and demonstrated ability to effectively influence, negotiate, prioritize, and make decisionsFor current employees, internal transfer restrictions may not apply. For more details, contact your local recruiter/HR team.Work location:Remote - United StatesTravel: May include up to 10% domesticRelocation Assistance: May be authorizedMust be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).Supporting Your Well-being3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.Applicable to US Applicants Only:The expected compensation range for this position is $177,961 - $217,508, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.Please note: your application may not be considered if you...Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Refer to ID R01108389 when applying |
|