Job Listing
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| Job ID: 13459545 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Customer Service Rep |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | Unspecified. |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
Customer Service Rep
Job Locations
US-MN-Newport
Location : Name
Newport
ID 2023-26021 Functional Group Operations Work Days Friday, Saturday, Thursday, Tuesday, Wednesday Shift Start Hours 7:00 AM Shift End Hours 3:30 PM
About Us
Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.
What You'll Do
* Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc. and reports customer feedback to management
* Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers
* Schedule loads as required and maintain updated reports to ensure all loads are empty and closed
* Resolve refused product, over, short, and damaged (OS&D) orders
What Experience You Need
* High school diploma or general education degree (GED)
* 0-2 years of related work experience
* Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
* Requires manual dexterity with normal hand and finger movements for typical office work and the use of various electronic
* Talking, hearing, and seeing are important elements of completing assigned tasks
What Could Set You Apart
* Ability to work in a fast-paced environment, and to handle multiple tasks at the same time
* Experience working with challenging customers
* Excellent communication and strong problem-solving skills
* Knowledge of Warehouse Management Systems, of Microsoft Office Suite, Desktop computers, and accurate typing and data entry skills
What We Offer
Our associates know the answer to the question What's in it for me? We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.
Americold is an Equal Opportunity/Affirmative Action Employer.
EOE/AA M/F/D/V DFW.
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities, and Drug Free Workforce
Refer to ID 73811846 when applying |
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