Job Listing
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| Job ID: 13270101 |
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| Job Location: |
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Public Transportation is Available.
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Intake Coordinator – Bloomington Office |
| Work Type: | Work Days: Weekdays, Work Vary: No , Shift: First (Day), Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | 401(k) or other retirement, Dental Insurance, Health Insurance, Holidays, Sick Leave or PTO, Vacation or PTO, Vision Plan |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | |
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| Experience Required: | Unspecified |
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| Required Skills: | REQUIRED SKILLS
? Two (2) to Three (3) years of relevant experience is required. Relevant experience for example could be customer service, sales or call center experience.
? Experience and/or desire to work effectively with persons of all cultures, economic and educational backgrounds.
? Advanced computer proficiency in Microsoft Office Suit, ability to perform accurate data entry in multiple record keeping systems.
? Strong analytical, prioritization and problem-solving abilities
? Skill in written and oral communication
? Ability to work effectively with others.
? Efficient organizational and planning skills
? Ability and willingness to respond constructively to rapid change.
? Ability to work independently with excellent attention to detail.
? Ability to maintain confidentiality regarding client and program related information.
PHYSICAL REQUIREMENTS
Able to sit for extended periods, perform computer and data entry functions. Additional physical requirements that occur may not be listed above but are inherent in performing the position’s essential functions.
WORK ENVIRONMENT
May vary, semi-sedentary involving office and fieldwork. Use of general office equipment to include telephone, computer, copier, fax, and other office equipment. Maintain regular business hours daily.
OTHER EXPECTATIONS
? Understand and support Hired’s mission.
? Carry out all job responsibilities in the spirit of equity and inclusion.
? Desire to develop and grow intercultural competency. |
| Preferred Skills: |
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| Job Description: |
POSITION SUMMARY
Hired is seeking an Intake Coordinator to be responsible for creating a welcoming environment for all guests, participants and families of Hired. Assess applications and supporting documents to determine initial eligibility. The successful candidate will be an empathetic listener and have excellent problem-solving, negotiation, communication skills.
EXAMPLE ACTIVITIES
Intake
? Coordinate and facilitate all inquiries regarding programs and services.
? Conduct or assist in group or one-on-one program information/overviews for potential participants or Mass Layoff Projects. Manage referrals and screen to make sure participants meet eligibility guidelines. This requires working knowledge of eligibility guidelines for all programs.
? Assist participants with enrollment document process, including distributing forms, completion, and submission.
? Assign participants to appropriate program based on eligibility criteria.
? Assign participants to appropriate Employment Counselor based on counselor expertise and case load.
? Contact managers for determination on case assignments, as necessary.
Reports/Data Entry
? Perform data entry in Microsoft Office and program specific computerized record keeping and reporting systems, including but not limited to Excel spreadsheets, Workforce One and MAXIS (state record keeping systems).
? Ensure and maintain data accuracy across record systems.
? Maintain tracking system for referral and counselor assignments.
Refer to ID 1178 when applying |
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