Job Listing
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| Job ID: 12050333 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Administrative Assistant (Southdale Clinic) - 1.0 FTE |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | Unspecified. |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
University of Minnesota Physicians (M Physicians) is a non-profit organization seeking driven individuals in both clinical and non-clinical areas to help transform health and medicine. Headquartered in Minneapolis, our organization employs more than 1,200 physicians, 300 advanced practice providers and 2,200 health professionals and staff throughout Minnesota and beyond.
Join us on a mission to advance medicine.
WhyUMPhysicians?
This role is responsible for complex and new patient scheduling for the Southdale Clinic, working directly with the physicians, residents, fellows, RNCC and other clinicians. Schedules one or more coordinated clinic visits with additional associated procedures or tests. This role maybe responsible for completing all of the complex check-out needs of the Southdale Clinic patients and their families, working directly with clinicians during the check-out process.
Administratively supports the pediatric call center, which includes scheduling of new and return patients and procedure scheduling, templating and add-ons for assigned clinics as needed. This role will be responsibility for managing assigned clinic protocols that support the workflow for the call center and admin staff. Clerical duties to include but not limited to: sending out rescheduling letters and new patient packets, and handling all faxes and calls for referral requests.
Administrative Assistant Overview
Key responsibilities include but are not limited to:
1. Schedules complex and new appointments. Complex scheduling is definedas one ormore coordinatedclinic visitswith additional associated procedures or tests.
Mails relevant information packets to parents requesting information or evaluations.
Monitors provider clinic time slots to make sure they are kept filled.
Cancels and reschedules clinics for Provider vacations, conferences, and sick leaves.
Sets up appointments for Echo, Lab, PFT and other services and tests requested by providers.
2. Backs - up handling incoming calls
Monitors and processes all requests that come to the call center via the Epic pediatric call center pools.
Answers calls to the pediatric call center and schedules appointments.
3. Assists providers with completing complex check-out process. Sets up appointments for Echo, Lab, PFT and other services and tests.
Minimum Qualifications:
Some post high school education, or related secretarial, medical or business office training.
Three years secretarial or administrative healthcare experience.
Experience with word processing and other computer applications, including spreadsheets and appointment scheduling programs.
Experience with scheduling and changing complex medical appointments.
Good organizational skills, good problem
solving skills, ability to work with minimal supervision, proficiency with MS Office, excellent oral and written communication skills, good interpersonal communication skills, excellent proofreading and editing skills, good design, layout and formatting skills, typing speed of 45+ wpm, medical terminology.
Excellent customer service and communication skills.
Outstanding organizational and critical thinking skills
Clinic Description:
Location:6401-6405 France Ave. S Edina, MN 55435
Hours:1.0 FTE
M Physicians offerscompetitive salary and excellent benefits and provides you with the opportunity to enhance your career in the exciting field of health care through rewarding and challenging assignments and the opportunities for advancement.
UMPhysicians is an Equal Opportunity/Affirmative Action/Military Friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, sexual orientation, age, marital status, status with regard to public assistance, disability, or status as a protected veteran.
Refer to ID 60613527 when applying |
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