Job Listing
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| Job ID: 12033899 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Leave Specialist |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | 401(k) or other retirement, Dental Insurance, Health Insurance, Holidays, Sick Leave or PTO, Vacation or PTO |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | Associate's Degree |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
Job Description:
Join our growing organization on our exciting mission to improve health and wellbeing! At HealthPartners, you will find a culture of excellence, compassion, integrity and partnership. By working together in the spirit of partnership, we will improve health and wellbeing, create exceptional experiences for those we serve and make care and coverage more affordable. Picture yourself at HealthPartners and imagine the future successes we could achieve together!
Hours:
Core Business Hours Monday - Friday, 8:30am-5:00PM. Position will primarily be remote for the time being, with need to be on-site at 8170 up to 1x/week. This may change at some point in the future to a hybrid arrangement.
POSITION PURPOSE:
This position is responsible for the interactive process, administration, and coordination of leave requests. This includes supporting both Employees and Customer Account Leaders with the overall case management for each leave request. This includes adherence to the state and federal FMLA regulations, along with managing Company sponsored leave programs. This position ensures that various policies and procedures are executed according to company parameters.
To work in collaboration with the Supervisor of Leave Administration and the Sr. Manager of Worksite Health in the implementation and delivery of the following Absence Management products:
Family Medical Leave Act (FMLA) Leave Administration Services
Company-sponsored Leave of Absence Policies
Applicable state mandated leave policies
ACCOUNTABILITIES: (Key roles, responsibilities & functions for this position)
Provides leadership in the overall administration and service delivery of FMLA leave administration services.
Act as the primary liaison between the employees, their manager, the medical provider, the employer designated HR contact and/or benefit vendor.
Responsible for administering and monitoring the FMLA Leave Program while ensuring compliance with federal regulations.
Determines if leave qualifies as eligible under policy parameters
Authorized for decision making to approve or deny requests based on statutory requirements and individual circumstances.
Acts as primary resource to employees, supervisors, managers and other staff regarding the requirements and regulations of the FMLA leave in coordination with company benefits and internal leave policies.
Works as part of an integrated team educating employees, employee's family members and managers on leave policies and processes.
Acts as the case manager for FMLA leave cases assigned. Case management responsibilities include managing the case through each stage of the leave process, from classifying the leave type, making case decisions, perform follow up as required to employee or medical provider through the return to work process.
Analyzes claims, verifies eligibility, determines leave approval, calculates leave length, monitors maximum duration of leave allowed under federal and client policy, supports the return to work process, and counsels employees, employee's family members, and managers on leave policies and processes (including providing information on state leave eligibility). Throughout the duration of the leave, the Leave Case Manager is responsible for all communications and explanation of on-going expectations with the employee and the employee's manager.
Use software application for tracking leave activity, communication, and ensuring accurate recordkeeping responsibility.
Responsible for researching and resolving issues by interacting with the client, employee, or the disability claims administrator.
Supports in-bound or outbound employee phone calls or emails, providing timely responses
As a partner with team management, the Leave Case Manager assists in the identification of recommendations to positively impact the efficiency and quality of service delivery. Such recommendations include, but are not limited to, enhanced automation, streamlined processes, quality initiatives and enhancements to the on-line reference tools.
Maintains professional client relationships.
Performs other duties as assigned.
REQUIRED QUALIFICATIONS: (Minimum qualifications needed for this position)
Associate of Arts degree or 2 years of equivalent experience
One year experience in human resources or employee benefits administration
Strong verbal and written communication skills with the ability to interpret interpersonal queues
Effective interpersonal and customer service skills
Ability to multitask and work independently using professional judgment and policy guidelines
Strong computer skills, including experience with Microsoft Word and Excel.
Ability to take ownership of assigned projects and handle competing priorities
Career oriented, creative, self-starter searching for the opportunity to grow within the organization
PREFERRED QUALIFICATIONS:
Bachelor's degree in Human Resources, Business Administration or equivalent experience
More than two years' experience in leave of absence administration working with regulatory leaves
Experience as an FMLA Leave Administrator
Knowledge of state leave and federal FMLA regulations
Knowledge of medical terminology and standard disability duration guidelines
Knowledge of relevant state regulations, HIPPA and American with Disabilities Act
Experience with Microsoft Outlook, Access, Visio, PowerPoint, Excel, Publisher
DECISION-MAKING:
Works independently with sensitive and confidential information.
HealthPartners is recognized nationally for providing outstanding care and experience for patients and members. We offer an excellent salary and benefits package. For more information and to apply go to and search for job ID #62187.
Additional Information:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Refer to ID 60395430 when applying |
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