General

Job Listing

Number of Positions: 1
Job Listing
Job ID: 11993450
 
Job Location:
 

 
How to Apply:
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Job Title:Security Patrol Officer
Work Type:Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular
 
Salary Offered:Unspecified
Benefits:Unspecified.
 
Physical Required:Unspecified
Drug Testing Required:Unspecified
Education Required:High School Diploma/GED
Experience Required:Unspecified
 
Required Skills:
Please see the job description for information about required job skills.
Preferred Skills:
 
Job Description:
Tentative start date: October 4th, 2021

Wondering what is in it for you? Perks include but not limited to:

Tuition Reimbursement -- Full-time + Part-Time Team Members

Flexible schedules for a work/life balance

Beyond the Yellow Ribbon pay (team members currently in the National Guard or Reserves will be paid up to 2 weeks yearly)

Medical, Dental, Vision, Life Insurance, 401K with company match, Paid Parental Leave

Discounted Metro Transit Pass -- $11.50 a month!

Free Nickelodeon Universe Ride Passes

PURPOSE: To ensure guests, tenants and employees at Mall of America have a positive experience by providing unparalleled service related to emergency response, protection of life and property, loss prevention and guest relations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Enforce MOA rules and policies, as well as state and local statutes.

Deter criminal or destructive behavior by maintaining a highly visible patrol presence on MOA property; this includes regular patrols of mall common areas, service corridors and parking areas.

Provide outstanding guest service at all times. This may include but is not limited to providing directions or assisting in the location of lost persons or vehicles.

Respond and appropriately deal with life threatening emergencies or incident calls as directed. This may include but is not limited to medical emergencies, arresting combative or disorderly guests, intoxicated persons, addressing persons committing illegal acts, and motor vehicle accidents.

Utilize quick decision-making skills and sound judgment acting in accordance with MOA Security policy and procedure as well as state and local statutes.

Write detailed and accurate reports as required, including incident, accident or personal injury reports.

May be assigned to the following areas: vehicle or foot patrol, special events conducting crowd control or VIP protection, or stationary posts monitoring access to restricted areas.

Ensure proper radio traffic which includes keeping Dispatchers and Supervisors informed of all pertinent incidents and activities according to department guidelines.

Requests Police, Fire or EMS services as necessary.

Conduct periodic safety/fire inspections as assigned, issue parking violation tickets, conduct traffic direction, and ensure the overall safety of the immediate work area as well as surrounding areas.

Uphold high personal and professional standards as set forth by the MOA Security Department.

Perform various tenant relations activities, including but not limited to assisting in presenting information for tenants on loss prevention, assisting in disorderly incidents, participating in other safety awareness and loss prevention programs, distributing various correspondence and reports from Mall Management, establishing good working relationships with tenants and Mall Staff.

Monitor safety awareness practices among Mall staff and tenants. Promptly identifies and reports any hazardous conditions according to procedure.

May be required to work mandatory overtime and short notice special events as necessary.

Regular, reliable and consistent attendance

Additional duties as assigned.

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES:

High School diploma or equivalent.

Must be at least 18 years of age.

Must possess a valid driver's license.

Excellent customer relations skills.

Successful completion of a rigorous 120 hour in-house training program. Combination of physical training and skills training.

In addition to handcuffs, pepper spray and tactical baton, officers must carry a conducted electrical weapon (CEW). In order to carry the CEW, officers must receive a full five-second exposure, unless MOA approves a reasonable accommodation for this requirement (see Human Resources to make a request or to receive further information). If applicants have taken a five-second CEW exposure prior to employment at MOA, they may be eligible for an exemption.

Successful completion of 8-12 week field training program.

Ability to remain calm and effective in stressful situations, utilizing rational thinking and decision making.

Ability to accept, prioritize and follow through on work direction.

Ability to work variable and/or rotating shifts, which include nights, weekends and holidays.

Be able to meet the physical demands of the position including: frequent and sustained walking, occasional running, bending, stooping, squatting, twisting, crawling and frequent and extensive use of hands and arms.

Eligible to be licensed as a Security Officer in the State of Minnesota. This requires that you have no record of conviction for crimes against persons or property as revealed through a fingerprint check with the Minnesota Bureau of Criminal Apprehension and/or the FBI.

Maintain an adequate level of physical fitness to perform duties of position effectively (i.e. timely and effective response to emergency situations).

PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:

Post secondary education

Military experience

Working knowledge of state and federal criminal justice statutes and law enforcement procedures

Training in first aid, CPR, and related public safety skills.

Three months of on-the-job experience related to law enforcement/security.

PHYSICAL JOB REQUIREMENTS:

Frequent and Sustained Walking-Frequently

Running --Periodically

Bending-Frequently

Stooping /Squatting --Occasionally

Frequent and extensive use of hands and arms-Frequently

Lifting 50 lbs-Occasionally

Reach at or above shoulders

Reach at or below shoulders

Climbing -- Frequently

Sitting -- Occasionally

Carrying up to 50 lbs -- Occasionally

Wearing up to 20 lbs due to uniform/gear requirements -- Frequently

Pushing/Pulling:

Up to 30lbs -- Occasional

Up to 200lbs - Occasional

CPR requirements: Must be able to physically perform on all body types

*Mall of America® is an EEO employer: women, minorities, the disabled and veterans are encouraged to apply.

Refer to ID 59953118 when applying