Job Listing
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| Job ID: 11772968 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Room Attendant |
| Work Type: | Work Days: Work Vary: Yes , Shift: First (Day), Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | 401(k) or other retirement, Dental Insurance, Health Insurance, Sick Leave or PTO, Vacation or PTO, Vision Plan |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | |
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| Experience Required: | Unspecified |
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| Required Skills: | High school diploma, General Education Degree, or related training equivalent- required
Minimum of 6 months of relevant work experience in similar scope and title – required |
| Preferred Skills: | Ability to communicate in the English language – preferred |
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| Job Description: |
The overall objective and purpose of the Room Attendant position are to maintain the cleanliness of guest rooms. The incumbent is responsible for making beds, removing dirty linen, cleaning bathrooms and kitchens, dusting and vacuuming, emptying trash, and making the room neat and tidy. They are to provide the highest level of service in support of the mission, core values, standards, and goals established by the company.
CORE RESPONSIBILITIES
Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature
Maintain the integrity of the guests’ privacy, including confidentiality of personal information and key control
Bring all dirty linen from guest rooms to the laundry area to be washed
Transfer clean linen from the laundry room to the guest rooms
Remove trash from guest rooms and dispose of according to specifications
Make beds, dust rooms to include but not limited to furniture, fixtures, artwork, baseboards, and window sills, vacuum floors, clean bathrooms, empty trash and refresh towels according to the specifications outlined in the standard operating procedures
Place all items, including and not limited to furniture, throws, pillows, appliances, glassware, plates, silverware, bathroom supplies, and amenities in the proper location and to the specifications outlined in the standard operating procedure
Maintain organization and supply of cleaning products and linen
Maintain neat and orderly storage closets
Use software program to communicate any deficiencies in rooms and hallways, including but not limited to remote controls, TVs, light bulbs, plumbing, and repairs
Work efficiently in order to meet daily requirements
Respond promptly to questions, concerns, and special requests. The follow-up to ensure the guest is satisfied
Solve problems proficiently
Secure lost items according to the specifications
Maintain a neat and organized work area
Maintain the integrity of Company proprietary information and protect Company assets
Maintain complete knowledge in the use of equipment and property management systems and access according to specifications
Maintain complete knowledge and comply with company policies and procedures
Maintain neat, clean, and professional appearance according to standards
Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions
Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs.
Develop and maintain a positive working relationship and support the team to achieve our goals
Attend required training and meetings
All other duties as assigned, planned or un-planned
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to perform all Room Attendant-related tasks and proficiently use job-related tools and equipment
Ability to remain calm in various situations, use sound judgment and effectively solve problems
Ability to read and interpret documents such as safety rules and procedural manuals
Strong written, verbal, and interpersonal skills
Ability to follow instructions, prioritize and multi-task
Refer to ID ROOMA01723 when applying |
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