Job Listing
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| Job ID: 11302786 |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Virtual Banking Consultant (15-18 hours per week) St. Joseph, MN |
| Work Type: | Work Days: Weekdays, Saturday, Work Vary: No , Shift: First (Day), Hours Per Week: 18, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | 401(k) or other retirement, Clothing/uniform allowance |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | |
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| Experience Required: | Unspecified |
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| Required Skills: | EDUCATION AND EXPERIENCE
• High school diploma or currently pursuing a high school diploma required, two year degree preferred
• Customer service and/or sales experience required |
| Preferred Skills: |
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| Job Description: |
We are centered on you! We are an established and growing organization offering personal and professional development opportunities with career advancement. We offer excellent pay and benefits to our employees. CMCU was designated 2020 Star Tribune Top Workplace.
POSITION SUMMARY
Responsible for consulting with Credit Union members. Educates, recommends and sells products and services to members, including digital solutions. Performs member transactions in a timely, accurate and courteous manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Assists members with all routine transactions.
• Creates a remarkable member experience by responding and providing resolutions to member requests with expertise.
• Consults with members to identify and recommend Credit Union products and services based on financial need. Makes referrals to appropriate departments.
• Responds and resolves a high volume of member inquiries and requests over the telephone and through other electronic channels.
• Responsible for the day to day operation of ITM machines.
• Performs a wide range of account services including, but not limited to setting up mobile deposit, mobile banking and digital banking, credit and debit card activation, debit card inquiries, transfers, funding loans, handling debit card inquiries, address changes, stop payments, transfers, check orders, etc.
• May process new account applications for basic consumer accounts.
• Acts as a liaison between members and other internal departments. Collaborates with other departments to improve processes.
• Transforms the way banking is done by encouraging and coaching members to adopt new digital solutions (mobile banking, digital banking, ITM’s).
• Contributes to the mission and visibility of the Credit Union by actively participating in community relations efforts.
Equal Opportunity Employer
Refer to ID when applying |
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